FAQs

How does the Porfexon© ultrasonic facial cleanser work?

The ultrasonic wand uses a combination of high-frequency, ultrasonic oscillation technology and electrical muscle stimulation (EMS) to penetrate the skin by 3-5mm. The ultrasonic vibrations from the Cleansing setting work to dislodge blackheads and other impurities from pores, helping fight off rogue breakouts and inflammation.

What is the best way for me to see results while using Porfexon?

To see the best results while using Porfexon, be sure to use it regularly, at least 3 times weekly.

Should I shave before or after using Porfexon products ?

For best results, we recommend shaving before you use our ultrasonic wand.

How long will it take for my order to arrive?

Processing times on all orders varies from 2-4 business days before shipment. After shipping you will receive a tracking number and can expect your item within 6-10 business days.

Can I combine discounts or promos?

Two discount codes cannot be combined, but a single discount code paired with a marked-down item will be accepted.

Do You Ship Internationally?

We ship to the United States, Canada, United Kingdom, and Australia.

What Payment Methods Are Accepted?

We accept PayPal and all major credit cards.

How do I return an item?

Due to the nature of our product, we do not accept returns. We have a 14-day refund policy in place. In certain situations we may offer to replace your item instead of issuing a refund.

GDPR, CCPA and Data Deletion Requests?

You can request your data be deleted at any time. Simply send us a message at https://www.porfexon.com/pages/contact-us.

I need help!

Contact us directly by clicking here https://www.porfexon.com/pages/contact-us.

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